All complaints are taken seriously and are noted and dealt with within 28 days. Should you have any complaints about the service we offer, please refer to:
- The Head of Centre of Helenslea Nursery school
- Alison Bowers (Early years area Manager) City Chambers East, 40 John Street, Merchant City, Glasgow G1 1JL Tel: 0141 287 4453 / Email: alison.bowers@glasgow.gov.uk
- Heather Douglas ( ELC Manager) City Chambers East, 40 John Street, Merchant City, Glasgow G1 1JL Tel: 0141 287 4493 / Email: Heather.Douglas@glasgow.gov.uk
- Care Inspectorate, Compass House, 11 Riverside Drive, Dundee DD1 4NY Tel: 03456 009527 / Email: concerns@careinspectorate.gov.scot
Although this information is correct at time of printing, there could be changes affecting any of the matters dealt with in the document.
- Before the commencement or during the course of the establishment year in question;
- In relation to subsequent establishment years.